Patient communication
The portals, texts and intake forms a small practice can realistically run.
Patients reach a practice by phone, text, portal and the forms they fill in at the front desk. Each channel needs someone to own it, and each one is only worth running if patients use it.
The articles here look at which channels a small practice can realistically staff, how intake forms and reminders fit into the day, and what to check about privacy before you turn on a new way to message patients.
Reference pages for this topic
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01 Run sheet
EHR vendor questions to ask before you sign
A question list for EHR demos and contract talks, grouped by data, workflow, security, cost and support.
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02 Ground rules
How Clinic Stack reviews software
What we look at when we write about clinic software, what we leave out, and how corrections work.
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03 Term file
Clinic software glossary: terms vendors use
Plain-language definitions of the terms that come up in EHR, billing and compliance conversations.
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04 Desk calculator
No-show cost calculator for clinics
Turn your no-show rate into the revenue your practice loses each month.
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