Scheduling and billing

Booking, reminders, claims and payments, and how those tools pass data to each other.

Booking, reminders, claims and payments look like four jobs and behave like one. A change at the front desk shows up in billing a week later, and a missing code at checkout shows up as a denial a month after that.

These articles cover how the tools pass data to each other, where the handoffs tend to break, and how to measure what no-shows and rework cost the practice. The no-show calculator in the Toolkit is a quick place to start.